Note: This article covers Color Me Shop, an e-commerce platform available only in Japan. This will not be relevant if you are not evaluating platforms for the Japanese market.
You log in to the Color Me Shop admin screen (called the "Admin Page" in the official help documentation) from the login page by entering your login ID or shop URL and your password. If you have two-factor authentication set up, you'll also need to enter a verification code sent by SMS.
This article explains the steps for logging in to and out of the admin screen. We also cover the causes of and solutions for login failures, as well as the steps for reissuing your login ID or password if you've forgotten them.
*The steps and screen names in this article were confirmed on Color Me Shop's official help pages and the admin screen login page as of September 18, 2026.
Steps to Log In to the Color Me Shop Admin Screen
You can log in to the Color Me Shop admin screen using the following steps.
- Open the admin login page
- Enter your login ID or shop URL
- Enter your password and select "Log In"
- If you have two-factor authentication set up, enter the six-digit verification code sent by SMS to your registered mobile phone number
You can choose whether to log in with your login ID or your shop URL using the "Switch to ID Login" and "Switch to URL Login" links at the top right of the input field. See the image below for the position of these toggle links.
Image source: Color Me Shop
Be sure to bookmark the admin screen login URL. Not only does this let you open it quickly, it also makes it easier to avoid phishing scams that direct you to fake login pages through links in emails and elsewhere.
How to Log Out of the Admin Screen
To log out of the admin screen, select the shop name in the sidebar, then select "Log Out" from the pop-up menu that appears.
Image source: Color Me Shop
Reasons You Might Not Be Able to Log In to the Color Me Shop Admin Screen
If you can't log in to the Color Me Shop admin screen, the following causes are possible.
- Your login ID or password is incorrect
- The browser you're using may be the cause
- You can't receive the two-factor authentication verification code
We'll explain what to check and how to resolve each of these causes below.
Your Login ID or Password Is Incorrect
First, check whether your login ID or password is incorrect. If you entered it by copying and pasting, a half-width space may have been included at the end of the text or elsewhere. Check not only for typos, but also for any extra spaces that may have crept in.
If you don't know your correct login information, reissue your login ID or reset your password from the pages below.
- If you forgot your login ID: login ID reissue page
- If you forgot your password: password reset page
We explain the specific steps for each below, in "How to Reissue Your Color Me Shop Login ID and Password."
The Browser You're Using May Be the Cause
Your browser's cache, or autofill of an old password saved in your browser, can sometimes prevent you from logging in. Try the following steps in order.
- Clear your browser's cache. If you're not sure how to do this, search for "[browser name] clear cache" to find out
- Turn off your browser's password-saving feature, or manually enter your login ID and password without using autofill. You can also try this in an incognito window (private browsing)
- If this still doesn't solve the problem, update your browser to the latest version or try logging in with a different browser
The browsers Color Me Shop recommends are the latest versions of Google Chrome, Firefox, Microsoft Edge, and Safari (Mac only).
You Can't Receive the Two-Factor Authentication Verification Code
If you have two-factor authentication set up, logging in requires the six-digit verification code sent by SMS to your registered mobile phone number. Enter the verification code within 5 minutes of receiving it.
If you don't receive the verification code, select "Resend Verification Code" on the verification code entry screen. If you can't receive SMS messages because you've switched devices or lost your device, select "Log In with a Recovery Code" and enter one of the recovery codes you saved when you set up two-factor authentication to log in. Each recovery code can only be used once.
If you don't have a recovery code either, submit a request through Color Me Shop's identity verification contact form, selecting "Two-Factor Authentication Reset" as the subject. The identity verification process is the same as described later in "If You Don't Know Your Registered Email Address and Can't Reissue Your ID or Password."
How to Reissue Your Color Me Shop Login ID and Password
If you've forgotten your login ID, you can reissue it; if you've forgotten your password, you can reset it. Both procedures require the email address you registered when you signed up.
Reissuing Your Login ID
①Open the admin login page.
Image source: Color Me Shop
②Select "If you forgot your login ID."
Image source: Color Me Shop
③On the login ID reissue page, enter the email address you registered when you signed up and submit it.
Image source: Color Me Shop
④Your login ID will be automatically sent by reply to the email address you entered. Use the login ID you receive to log in.
Resetting Your Password
①Open the admin login page and select "If you forgot your password."
Image source: Color Me Shop
②On the password reset screen, enter your login ID and the email address you registered when you signed up, then select "Submit."
Image source: Color Me Shop
This is the email address you registered when you signed up for Color Me Shop. Note that this is not the shop administrator's email address. If you enter incorrect information, you'll need to start over from the beginning.
③Once you submit the correct information, an email with the subject "Color Me Shop: Password Reset URL" will be sent to your registered email address.
Image source: Color Me Shop
④Open the password reset URL in the email, enter a new password of at least 8 characters, and submit it to complete the reset.
Image source: Color Me Shop
The reset URL has an expiration date. Be sure to complete the process within the time limit stated in the email.
If You Don't Know Your Registered Email Address and Can't Reissue Your ID or Password
Reissuing your login ID or resetting your password requires the email address you registered when you signed up. If you don't know this email address, or it's no longer usable, complete identity verification through the identity verification contact form and change your registered email address.
On the identity verification contact form, enter and submit your contact email address, the target service, the subject, your shop URL, your registered phone number, and other information. After you submit it, you'll receive an email at your contact email address requesting identity verification documents; reply to it with images of your documents attached.
You can use any one of the following as an identity verification document for an individual contract.
- Driver's license
- Passport (both the photo page and the signature page)
- Physical disability certificate, rehabilitation certificate, or mental disability certificate
- Certificate of residence (without your My Number listed, issued within the last 3 months)
- Basic Resident Register card with photo
Regarding the My Number Card, Color Me Shop's official help page "Can't Reissue Your ID or Password" states that only the front side can be used, while the identity verification contact form states that it cannot be accepted (as of September 18, 2026). Check the latest guidance from the contact desk before submitting your documents. If you don't have any of the documents above, you can also submit certain documents as a set of two, such as a health insurance card and a utility bill receipt.
For a corporate contract, you need two documents issued within the last 3 months: a certificate of all historical matters (corporate registry certificate) and a certificate of seal registration. For details on the documents, check Color Me Shop's "Can't Reissue Your ID or Password."
To complete the process quickly, prepare the applicable documents before submitting the form.
Bookmark the Color Me Shop Admin Screen Login URL
You can log in to the Color Me Shop admin screen by entering your login ID or shop URL and your password on the login page. To avoid being directed to fake login pages through links in emails and elsewhere, make a habit of opening the login URL from your bookmarks.
If you forget your login ID or password, you can reissue them as long as you have the email address you registered when you signed up. Even if you don't know this email address, you can change it once you complete identity verification, though this requires submitting documents. Make a habit of keeping a record of the email address you registered when you signed up.
If you'd like to check Color Me Shop's pricing plans or how it compares with Shopify, the following articles may also help.
