チャットサポート一時休止のお知らせ(5月28日〜6月4日)

Notice of Temporary Suspension of Chat Support (May 28 - June 4)

Tsun Inc.

Thank you for your continued support of our services.

Please be informed that we will be temporarily suspending our chat support service for 8 days, from May 28 (Wednesday) to June 4 (Wednesday), 2025.

For inquiries during the suspension period, we apologize for the inconvenience, but please contact us via the "RuffRuff App Inquiry Form".

*Please note that we will respond as promptly as possible to urgent matters.

We apologize for the inconvenience this may cause to the following [Customers Affected by Chat Support Suspension], and we appreciate your understanding and cooperation.

[Customers Affected by Chat Support Suspension]

  • Stores subscribed to the RuffRuff 予約販売 Starter plan or above
  • Stores using RuffRuff Order Limits
  • Stores using RuffRuff Selling Periods

[Please check the Help Center for questions or issues with the app]

Many questions can be resolved instantly through the Help Center.

☑ Answers to frequently asked questions available anytime
☑ Detailed setup instructions with screenshots
☑ Quick troubleshooting to resolve issues

Help Center links:

・RuffRuff 予約販売 Help Center
・RuffRuff Table of Contents Help Center
・RuffRuff Order Limits Help Center
・RuffRuff Product & Blog Tags Help Center
・RuffRuff Selling Periods Help Center
・RuffRuff Author Profiles Help Center

*If your issue is not resolved after checking the Help Center, please feel free to contact us using this form.

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  • Our Editorial Process

    For readers new to e-commerce and Shopify, we write our articles with care to explain difficult commerce and marketing terms, along with how everything works from building a store through to selling, as “gently,” “clearly,” and “accurately” as we can.

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  • About the information on this site

    The information published here is based on Tsun Inc.’s own experience and research. While we make every effort to publish information that is as “current” and “accurate” as possible, we cannot fully guarantee its contents. Tsun Inc. accepts no liability whatsoever for any damages arising from this site. If you find an error in the information published here, we would be grateful if you would contact Tsun Inc.