We've updated the logic RuffRuff Order Bonus uses to determine gift product eligibility, relaxing the conditions for distribution.
Previously, being "in stock" was a required condition. With this improvement, a product can now be distributed as a gift as long as it is "available for sale on Shopify."
Before the Improvement
Gift products could only be distributed if they had "Track inventory" enabled and were "In stock."
Can Be Distributed
✅ "Track inventory" enabled & "In stock"
Cannot Be Distributed
❌️ "Track inventory" enabled & "Out of stock" & "Continue selling when out of stock" enabled
❌️ "Track inventory" disabled
❌️ "Track inventory" enabled & "Out of stock" & "Continue selling when out of stock" disabled
After the Improvement
Gift products can be distributed as long as they are "available for sale."
Can Be Distributed
✅ "Track inventory" enabled & "In stock"
✅ "Track inventory" enabled & "Out of stock" & "Continue selling when out of stock" enabled
✅ "Track inventory" disabled
Cannot Be Distributed
❌️ "Track inventory" enabled & "Out of stock" & "Continue selling when out of stock" disabled
Benefits of This Improvement
With this change, digital content set to "don't track inventory" (unlimited), as well as novelty items for which inventory intentionally isn't tracked, can now be distributed smoothly without errors.
It also becomes easier to identify and manage cases where a gift product is unexpectedly not being distributed.