When running a Shopify store, there are times when ownership transfer becomes necessary — for example, when handing off a completed store to a client, or due to a business sale or transfer of rights. This article explains in detail how to transfer ownership and change the owner of a Shopify store, along with important precautions. We'll walk through the steps and preparation needed for a smooth transfer, so please read to the end.
What Is Ownership Transfer for a Shopify Store?
Transferring ownership of a Shopify store refers to handing over admin permissions from the current owner to a new owner. Ownership transfer may be necessary for a variety of reasons — for example, when a Shopify Partner wants to hand off a store they built to a client, in the case of a business sale, the dissolution of a partnership, or a change of the person in charge internally. This transfer allows the new owner to take over all permissions for the store and run it going forward.
Preparing for Ownership Transfer
Thorough preparation is important for a smooth ownership transfer. Necessary information and documents include contact details for both the current and new owner, and Shopify account information. As a pre-transfer checklist, we also recommend checking for any unprocessed orders, confirming inventory status, and backing up financial data.
Steps to Change the Shopify Store Owner
Tasks for the Current Store Owner
(1) Log in to the Shopify admin
(2) Go to "Settings" > "Users and permissions"
(3) In the "Store owner" section, click "Transfer ownership"
(4) Enter the new store owner's email address and other information, then click "Transfer store ownership"
Tasks for the New Store Owner
(1) Receive the transfer request email
(2) Click the link and log in to your Shopify account (create one if you don't have one)
(3) Approve the ownership transfer
If a Problem Occurs, Contact Shopify Support
If a complex transfer or a problem arises, you can contact Shopify Support for assistance.
Precautions During Ownership Transfer
Handling of Data
Care must be taken with the handling of important data, such as customer information and order history.
Updating Payment Information
The new owner's bank account and payment service information will need to be updated.
Confirm the Number of Staff Accounts Planned
For development stores, up to 15 staff accounts can be registered, but after the transfer, the number of staff accounts you can register will depend on the Shopify plan you sign up for. Make sure to check in advance how many staff accounts you plan to register.
(Number of staff accounts by Shopify plan)
| Plan Name | Starter | Basic | Grow | Advanced | Plus |
|---|---|---|---|---|---|
| Monthly fee | 750 yen | 4,850 yen | 13,500 yen | 58,500 yen | 1-year contract $2,500 3-year contract $3,000 |
| Number of staff accounts | 1 | 1 | 5 | 15 | Unlimited |
The blog article below explains the differences between Shopify's various plans, their pricing, fees, and how to choose the right one. Please use it as a reference.
Check Your Apps and Extensions
It's important to check the compatibility and licenses of the Shopify apps and Shopify theme you're using. For example, when a development store is handed over to a client and they sign up for a paid Shopify plan, contracts for Shopify apps may be automatically canceled.
Tasks After Ownership Transfer
The new owner needs to review the store's various settings and update them as needed. This includes store information, shipping settings, and tax settings. It's also worth reviewing staff accounts and adjusting the marketing strategy.
Frequently Asked Questions (FAQ)
How long does the transfer take?
Typically anywhere from a few hours to a few days. In smooth cases, it's often completed within 24 hours.
Does it cost anything?
There is no fee for the ownership transfer itself on Shopify, but if you're transferring a development store to a client, signing up for a Shopify plan will be required. Separate costs may also be needed for related legal procedures or consultations with professionals.
Will store operations be affected?
The store can continue operating as usual during the transfer. However, access to the admin may be temporarily restricted.
Summary
Transferring ownership of a Shopify store is a process that needs to be carried out carefully. By thoroughly preparing in advance, executing the steps accurately, and performing post-transfer checks, you can achieve a smooth transfer. Use the steps and precautions explained in this article as a reference to achieve a safe and efficient ownership transfer.
Reference information
Transfer store ownership | Shopify Help Center
Hand off development stores to clients | Shopify Help Center
